Navajo Nation Human Rights Commission
The Navajo Nation Human Rights Commission (“Commission”) is pleased to announce the Federal Trade Commission (“FTC”) reached a settlement agreement with Richard Berry, Owner/Manager of Tate's Auto Group (“Tate's”).
The Commission has been collecting written complaints by Navajo consumers against Tate's. The data from the complaints indicated that Tate's alleged to commit unlawful and unfair business practices. In 2014, the Commission forwarded its findings to the Federal Trade Commission, after reviewing the Commission’s finding the Federal Trade Commission then filed a complaint against Tate's with U.S. District Court of Arizona in 2018 on falsifying consumer information on financing documents. When consumers provide factual information when filing complaints it’s difficult for retailers to dismiss filed complaints against them.
Leonard Gorman, Commission’s Executive Director states, “Retailers need to treat consumers fairly and without deception. When retailers conduct business in the Navajo language they need to keep in mind that the Navajo language is sacred and meaningful spoken words. When retailers say in the Navajo language we will help you and that help must be without fabrication and without misinformation.”
“The Commission encourages Navajo consumers to take the necessary time to make a decision while making a large purchase because to get a corrective action may take years to get a final answer. The Commission is hopeful some amount of money from the Tate’s settlement would go back to the Navajo consumers from Tate’s auto inappropriate dealing.” Leonard Gorman, Commission Executive Director.