On the Fort McDowell Yavapai Nation Reservation, near Scottsdale, Arizona, a refined tribally owned casino and conference resort is garnering substantial praise from guests, who are sharing their great experiences on TripAdvisor.
The award-winning We-Ko-Pa Resort & Conference Center features 246 contemporary guestrooms and suites reflective of their Native traditions. Its Ahnala Mesquite Room serves up bold southwestern cuisine. Luxurious spa treatments and salon services at the Amethyst Spa & Boutique have impressed travelers, as well as the resort's spacious heated outdoor pool with two whirlpools.
TripAdvisor has awarded the resort and conference center its Certificate of Excellence, acknowledging and celebrating their hospitality businesses that received high marks from guests over the past year.
"We’ve got an extremely dedicated, customer-centric team that takes exceptional care of our guests from the moment they make their reservation until the time they check out," said Craig Benell, acting general manager of the We-Ko-Pa Resort & Conference Center. "We’re thrilled that our associates’ focus on guest satisfaction has been recognized in such an exciting way, and are also grateful to the Yavapai Nation for establishing such a beautiful resort in the spectacular Sonoran Desert."
The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travelers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews, and must have been listed on TripAdvisor for at least 12 months. With the Certificate of Excellence, TripAdvisor honors hospitality businesses that have consistently received strong praise and ratings from travelers," said Heather Leisman, Vice President of Industry Marketing, TripAdvisor. "This recognition helps travelers identify and book properties that regularly deliver great service. TripAdvisor is proud to play this integral role in helping travelers feel more confident in their booking decisions."